Coffee Trial Terms of Service

Coffee Trial, operated by TastePilot LLC (doing business as Coffeetrial.com LLC), offers premium coffee subscriptions, wholesale coffee sales, and curated coffee products from specialty roasters worldwide ("Products"). Our Service includes:

• Personalized coffee subscriptions with flexible delivery schedules
• Wholesale coffee programs for businesses
• Single-purchase specialty coffee options
• Coffee accessories and brewing equipment
• Educational content and brewing guides
• Customer support and coffee consultation services

For purposes of these Terms:

• "Company," "TastePilot LLC," "Coffee Trial," "we," "us," or "our" refers to TastePilot LLC, a New Mexico limited liability company doing business as Coffeetrial.com LLC.
• "Service" means our website at coffeetrial.com, mobile applications, and all related services, features, and content we provide.
• "Products" means all coffee, merchandise, and other items available for purchase through our Service.
• "User," "you," or "your" refers to any individual or entity accessing or using our Service.
• "Subscription" means a recurring delivery arrangement for Products.
• "Content" means all text, images, videos, and other materials available through the Service.

You must be at least 18 years old to use the Service. By agreeing to these Terms, you represent and warrant that:

• You are at least 18 years old;
• You have not previously been suspended or removed from the Service;
• Your registration and use of the Service complies with all applicable laws and regulations;
• If you are an entity, the individual accepting these Terms has authority to bind the entity to these Terms.

To access certain features of the Service, you must register for an account. When registering, you agree to:

• Provide accurate, current, and complete information;
• Maintain and promptly update your account information;
• Maintain the confidentiality of your account credentials;
• Accept responsibility for all activities under your account;
• Immediately notify us at hello@coffeetrial.com if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our discretion.

5.1 General Payment Terms

Certain features of the Service require payment. All fees are in U.S. Dollars and are non-refundable except as expressly stated in our Return and Refund Policy.

5.2 Pricing

We reserve the right to determine and modify pricing for Products and Services. We will make reasonable efforts to keep pricing information current on our website. We may change fees with advance notice. Promotional offers are subject to their specific terms and may not apply to all customers.

5.3 Payment Authorization

You authorize us to charge all amounts due for your orders and subscriptions to your designated payment method, including all applicable taxes. We may seek pre-authorization of credit card accounts to verify validity and available funds.

5.4 Product Orders

Your order constitutes an offer to purchase Products, subject to our acceptance. We may accept, decline, or limit orders for any reason. By clicking "Purchase," "Buy," or similar buttons, you enter into an obligation to pay. If we reject your order, we will refund any payment received.

5.5 Subscription Service

5.6 Wholesale Orders

Wholesale orders are subject to approval, minimum order quantities, and may have different payment terms. Contact us for wholesale pricing and terms.

5.7 Delinquent Accounts

We may suspend or terminate access to the Service for accounts with unpaid amounts. Delinquent accounts may incur collection fees and charges.

6.1 Shipping Locations

We ship to all U.S. states, territories, and military addresses (APO/FPO/DPO). International shipping may be available for certain orders at additional cost.

6.2 Delivery Timeline

We typically process and ship orders within 1-2 business days. Delivery times vary based on location and shipping method selected. We are not responsible for carrier delays.

6.3 Title and Risk of Loss

Title to Products passes to you upon delivery to the carrier. You assume all risk of loss or damage after delivery to the carrier.

6.4 Inspection

You should inspect all deliveries promptly. Report any issues, damages, or discrepancies within 7 days of receipt to hello@coffeetrial.com. Failure to report issues within this timeframe may constitute waiver of claims.

6.5 Delivery Issues

We are not liable for delays or failures due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, labor disputes, or carrier delays.

Our complete Return, Exchange, and Refund Policy is available at coffeetrial.com/returns and is incorporated into these Terms by reference. Key points include:

• Quality guarantee on all coffee products
• 30-day return window for unopened products
• Exchange options for damaged or incorrect items
• Refund processing times and methods

8.1 Limited License to Use Service

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes.

8.2 License Restrictions

You may not:

• Reproduce, distribute, modify, or create derivative works of the Service;
• Reverse engineer or attempt to extract source code from the Service;
• Remove or alter any proprietary notices;
• Use the Service for any unlawful purpose or in violation of these Terms;
• Interfere with or circumvent any security features of the Service.

8.3 Feedback

If you provide feedback or suggestions about the Service, you grant us an unrestricted, perpetual, royalty-free right to use such feedback for any purpose.

The Service and all Content are owned by TastePilot LLC or our licensors and are protected by copyright, trademark, and other intellectual property laws. All rights not expressly granted in these Terms are reserved.

The Coffee Trial name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of TastePilot LLC. You may not use such marks without our prior written permission.

10.1 Your Content

You retain ownership of content you submit to the Service ("User Content"), such as reviews, photos, or comments.

10.2 License to Use Your Content

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, modify, distribute, and display your User Content in connection with the Service and our business, including for marketing and promotional purposes.

10.3 Content Standards

You represent and warrant that your User Content:

• Does not infringe any third-party rights;
• Is not false, misleading, or fraudulent;
• Does not contain viruses or malicious code;
• Does not violate any law or regulation;
• Is not defamatory, obscene, or offensive.

10.4 Content Removal

We may remove User Content that violates these Terms or is otherwise objectionable, without notice and at our sole discretion.

You agree not to:

• Use the Service for any illegal purpose or in violation of any laws;
• Violate or infringe any third-party rights;
• Interfere with or disrupt the Service or servers;
• Attempt to gain unauthorized access to any portion of the Service;
• Upload or transmit viruses or malicious code;
• Collect or harvest information about other users;
• Impersonate any person or entity;
• Engage in any fraudulent activity;
• Circumvent any security or authentication measures;
• Use automated systems or software to extract data from the Service;
• Resell or commercially exploit the Service without authorization;
• Create multiple accounts for abusive purposes;
• Harass, threaten, or intimidate other users.

The Service may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party sites. Your interactions with third parties are solely between you and such third parties.

13.1 Electronic Communications

By using the Service, you consent to receive electronic communications from us, including emails, text messages, and push notifications. You agree that electronic communications satisfy any legal requirement for written communications.

13.2 Marketing Communications

You may opt out of promotional communications by following the unsubscribe instructions in the communication or contacting us at hello@coffeetrial.com.

13.3 Text Messaging

If you opt in to text messaging, standard message and data rates may apply. Reply STOP to opt out of text messages.

Your use of the Service is subject to our Privacy Policy, available at coffeetrial.com/privacy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information.

THE SERVICE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

YOU ASSUME ALL RISKS RELATED TO THE HANDLING, PREPARATION, STORAGE, AND CONSUMPTION OF PRODUCTS. YOU ARE RESPONSIBLE FOR VERIFYING PRODUCT CONTENTS FOR ALLERGENS OR DIETARY RESTRICTIONS.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL TASTEPILOT LLC OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE OR PRODUCTS.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100.

THESE LIMITATIONS APPLY EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

17.1 Binding Arbitration

Except as described below, you and TastePilot LLC agree that any dispute arising out of or relating to these Terms or the Service will be resolved through binding individual arbitration, rather than in court.

17.2 Arbitration Rules

Arbitration will be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be held in Albuquerque, New Mexico, or another mutually agreed location.

17.3 Exceptions

The following disputes are not subject to arbitration:

• Small claims court actions;
• Injunctive relief for intellectual property infringement;
• Disputes that cannot be arbitrated under applicable law.

17.4 Class Action Waiver

YOU AND TASTEPILOT LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING.

17.5 Opt-Out

You may opt out of arbitration by sending written notice within 30 days of accepting these Terms to:

TastePilot LLC
Attn: Legal - Arbitration Opt-Out
8206 Louisiana Blvd NE, Ste A #6691
Albuquerque, NM 87113

17.6 Arbitration Costs

For claims under $10,000, we will pay all arbitration filing fees. Each party will bear its own attorney's fees unless the arbitrator determines otherwise.

You agree to indemnify, defend, and hold harmless TastePilot LLC and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or related to:

• Your use or misuse of the Service or Products;
• Your violation of these Terms;
• Your violation of any third-party rights;
• Your User Content;
• Any dispute between you and another user.

We respect intellectual property rights and comply with the DMCA. If you believe content on our Service infringes your copyright, please send a DMCA notice to:

TastePilot LLC
Attn: DMCA Agent
8206 Louisiana Blvd NE, Ste A #6691
Albuquerque, NM 87113
Email: legal@coffeetrial.com

Your notice must include:

• Your physical or electronic signature;
• Identification of the copyrighted work claimed to be infringed;
• Identification of the allegedly infringing material;
• Your contact information;
• A statement of good faith belief that the use is unauthorized;
• A statement under penalty of perjury that the information is accurate.

We may modify these Terms at any time by posting revised Terms on our website. We will provide notice of material changes at least 7 days before they take effect. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

21.1 Termination by You

You may terminate your account at any time by contacting us at hello@coffeetrial.com.

21.2 Termination by Us

We may suspend or terminate your account or access to the Service at any time, with or without cause or notice. If we terminate your account, we will refund any prepaid but unused subscription fees.

21.3 Effect of Termination

Upon termination:

• Your right to use the Service immediately ceases;
• You must pay any outstanding amounts owed;
• Provisions that by their nature should survive termination will remain in effect.

22.1 Governing Law

These Terms are governed by the laws of the State of New Mexico, without regard to conflict of law principles.

22.2 Entire Agreement

These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and TastePilot LLC regarding the Service.

22.3 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

22.4 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.

22.5 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

22.6 Force Majeure

We will not be liable for any delay or failure to perform due to causes beyond our reasonable control.

If you have any questions about these Terms, please contact us at:

TastePilot LLC
8206 Louisiana Blvd NE, Ste A #6691
Albuquerque, NM 87113
Email: hello@coffeetrial.com
Website: coffeetrial.com

If you are a California resident, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs:

1625 N. Market Blvd., Suite S-202
Sacramento, California 95834
Phone: (800) 952-5210

If you access our Service through an iOS application:

• These Terms are between you and TastePilot LLC only, not Apple Inc.;
• Apple has no obligation to provide maintenance or support for the app;
• Apple is not responsible for any product warranties or liability claims;
• Apple and its subsidiaries are third-party beneficiaries of these Terms;
• You represent that you are not located in a country subject to U.S. embargo or designated as terrorist-supporting.